B-Side help
Got a question? We’ve got answers.
Still need help? Feel free to contact us any time.
General b-side Questions
Films
- How do I find films?
- How do I find top-rated films?
- How do I rate and review a film?
- How do I find filmmaker blogs?
Digital Downloads
- How do downloads work?
- What format are downloads?
- How do I watch downloads on my computer?
- Can I pause a download in progress and resume later? What do I do if my download cuts off?
- Why no DRM? Won't people steal movies?
Pricing
Registration
- How do I register?
- Why should I register?
- I already registered with b-side at IFC or a film festival. Do I need to register again?
- What type of communication should I expect after registering?
- How do I opt-out of receiving communications from B-Side?
Troubleshooting
Filmmakers
- I've uploaded images and a trailer for my film. When will it appear on my page?
- Are you able to transfer information from one festival to the other? Will Ratings and Reviews transfer?
- I would like to create a blog. What do I need to do?
- What is the maximum file size for a trailer we are uploading?
- I have a film in a festival and could use some help promoting it. Can B-Side help with this? How much does it cost?
- How do I upload an image?
- My images needed to be reordered on the site. What do I need to do?
- How do I add more cast and crew info?
