B-Side help

Got a question? We’ve got answers.

Still need help? Feel free to contact us any time.

1. What is b-side?
2. Who is b-side?

1. How do I find films?
2. How do I find top-rated films?
3. How do I rate and review a film?
4. How do I find filmmaker blogs?

1. How do downloads work?
2. What format are downloads?
3. How do I watch downloads on my computer?
4. Can I pause a download in progress and resume later? What do I do if my download cuts off?
5. Why no DRM? Won't people steal movies?

1. What are the prices for DVDs and downloads?
2. Why are DVDs and downloads priced the way they are?

1. How do I register?
2. Why should I register?
3. I already registered with b-side at IFC or a film festival. Do I need to register again?
4. What type of communication should I expect after registering?
5. How do I opt-out of receiving communications from B-Side?

1. When I try to register, it says 'This email address has already been used.' What gives?

1. I've uploaded images and a trailer for my film. When will it appear on my page?
2. How can I make changes to the information on my film's page, such as the synopsis, cast & crew, and official site link?
3. Are you able to transfer information from one festival to the other? Will Ratings and Reviews transfer?
4. I would like to create a blog. What do I need to do?
5. What is the maximum file size for a trailer we are uploading?
6. How do I upload an image?
7. I don't see my festival listed among the directories in the uploading tool. What's going on?
8. I created a folder for my film in the uploading tool, but when I click on it to upload my files, I get an error message.
9. My images needed to be reordered on the site. What do I need to do?